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salju88 Privacy Policy: What We Collect and Why

This Privacy Policy sets out exactly how salju88 handles the personal information you share when you open an account, verify your identity, or process a payment through DANA…

Account Data ProtectedDANA & QRIS Payment Info SecuredNo Third-Party Data SalesClear Retention ScheduleYou Control Your Data

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What Data We Collect and How We Use It

salju88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register at salju88, we collect the details needed to run your account: name, email address, phone number used during verification, and the payment channel you choose — whether that is DANA, OVO, GoPay, QRIS, virtual account, or bank transfer through BCA, BRI, Mandiri or

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BNI. We also log device type, browser session data and IP address to detect unusual login attempts and keep your account secure. Transaction records — deposit amounts, withdrawal requests, payment status — are stored to resolve disputes and comply with financial record-keeping obligations where local law
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requires it. We do not sell, rent or share this data with marketing networks. Where local law permits, we may share limited account data with payment processors solely to complete your transaction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how salju88 handles your data, want to request a copy of your personal information, or need to report a potential data issue, our support team is available around the clock. You can reach us through live chat directly inside your account dashboard, by email at the address listed in your account settings, or via our Telegram support channel. Responses to data-related requests are handled within 3 business days.

Team online

Live Chat

Access live chat from your account dashboard, available 24 hours a day. Use this for urgent privacy questions or to flag a suspected account access issue immediately.

Email Support

Send a detailed data request or privacy concern to our support email found in account settings. We aim to respond to all data-related emails within 3 business days.

Telegram Channel

Our Telegram support channel is monitored daily and handles payment receipt queries, account status checks and privacy clarifications for Indonesia.

HOW WE HANDLE YOUR DATA

Six Ways We Keep Your Information Secure

Data protection at salju88 is built around clear practices you can verify: from how cookies work on your session to how long we store payment records.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can clear cookies through your browser at any time without losing your account data.

Payment Data Handling

DANA, OVO, GoPay and QRIS transaction data is passed to the payment processor over encrypted channels. We store a reference ID and status, not your full wallet credentials or PIN.

Account Security Measures

Phone verification is required before account access is granted. If a login attempt comes from an unrecognised device or city — including locations outside Surabaya or Bandung — we flag it for review.

Data Retention Schedule

Account registration data is held for the duration your account remains open. Transaction records for bank transfer, virtual account and e-wallet deposits are retained for up to 5 years where local law requires it.

Your Right to Access Data

You may request a full export of the personal data we hold on your account at any time. Submit the request through live chat or email and we will prepare the export within 3 business days.

Third-Party Sharing Policy

We do not share your data with advertising networks. Limited sharing with payment processors — such as QRIS gateway providers or BCA virtual account partners — occurs only to complete your transaction where local law permits.

Your Privacy Questions, Answered

The questions below cover what salju88 stores, how long we keep it, and what steps you can take to access or delete your data. If your question is not listed here, reach out through live chat or the Telegram support channel and our team will respond with the specific detail you need.

We collect your name, email address, phone number and device information during registration. Once you add a payment method — DANA, OVO, GoPay, QRIS or bank transfer — we also record transaction references and payment status.

No. We receive only a transaction reference and status from the payment gateway. Your DANA or OVO PIN, wallet password and full account number are never stored on our servers.

Transaction records for deposits and withdrawals — including QRIS, virtual account and bank transfer via BRI or Mandiri — are retained for up to 5 years where local law requires financial record-keeping.

Yes. Submit a data export request through your account dashboard live chat or the support email listed in account settings. We prepare and send the export within 3 business days of receiving your request.

We do not share personal data with advertising or marketing networks. Data sharing is limited to payment processors — such as QRIS gateway and BCA virtual account providers — strictly to complete your transactions where local law permits.

Contact support through live chat or Telegram and submit a deletion request. We will close your account and remove personal data from active systems, retaining only what depends on local law for compliance purposes.

We use session cookies to maintain your login state and analytics cookies to monitor page performance. You can remove cookies through your browser settings at any time; your account data on our servers is not affected.

salju88 Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy

Live Chat

Email Support

Telegram Channel

Six Ways We Keep Your Information Secure

Cookie Management

Payment Data Handling

Account Security Measures

Data Retention Schedule

Your Right to Access Data

Third-Party Sharing Policy

Your Privacy Questions, Answered

01 What personal data does salju88 collect when I open an account?

02 Does salju88 store my DANA or OVO wallet credentials?

03 How long does salju88 keep my payment records?

04 Can I request a copy of the data salju88 holds about me?

05 Does salju88 share my data with third-party advertisers?

06 How do I ask salju88 to delete my account data?

07 What cookies does salju88 use and how do I manage them?

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